UHC Family Medicine Residency, United Physicians Care, Inc. Receive 2024 Press Ganey Honors
By Connect-Bridgeport Staff on February 14, 2025
UHC Family Medicine Residency, a department of WVU Medicine United Hospital Center, is pleased to announce that it has been named a 2024 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Pinnacle of Excellence Award®, UHC Family Medicine Residency has ranked in the top 5% of healthcare providers in delivering patient experience. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.
"Each day, UHC Family Medicine Residency exemplifies dedication to their patients and workforce, and larger community, setting a remarkable standard for compassionate healthcare," said Patrick T. Ryan, Chairman and CEO of Press Ganey. "It is with great honor that we celebrate their outstanding achievements."
"Only the highest performing health care institutions in the nation receive this national distinction,” said Eric J. Radcliffe, MD, UHC Family Medicine Residency director. “Earning the Press Ganey Pinnacle of Excellence Award is a tribute to the staff, faculty, and leaders at UHC Family Medicine Residency who demonstrate a continuous pursuit of excellence on a daily basis."
To learn more about UHC Family Medicine Residency, visit https://wvumedicine.org/uhc-family-medicine/.
United Physicians Care, Inc. (UPC), services provided by United Hospital Center, is pleased to announce that it has been named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award®, UPC is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"UPC is setting the standard for excellence in patient experience,” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “They are leading the way by turning words into action and creating a culture where every interaction is an opportunity to make a positive impact. It's clear they're committed to making a difference."
“This award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care,” said John C. Forester, vice president of UHC and CEO of UPC. “I commend our physicians, advanced practice professionals, and employees who make the difference by continuing to strengthen and sustain the outstanding patient experience at our practice locations.”
To learn more about United Hospital Center visit www.uhcwv.org and www.uhcspecialties.com.
